Guardian Duo

Cancellation Policy

Track A – Guardian Training is Rezilyent’s civilian defensive training program designed for individuals, couples, and families seeking practical, real-world defensive capability. These sessions are private, scheduled appointments that may take place in a client’s home or at an approved training location. Track A training emphasizes decision-making under stress, movement, communication, and scenario-based problem solving appropriate to the selected training tier and participant experience level. Some Track A sessions may include controlled force-on-force or scenario training elements. To ensure safety, preparedness, and effective instruction, all participants are required to complete designated intake forms and waivers prior to training. Training sessions include dedicated setup and teardown time to allow for equipment preparation, safety checks, and optional services such as custom ear mold fittings when applicable. This policy exists to clearly communicate booking requirements, scheduling boundaries, cancellation expectations, and participation standards for all Track A Guardian training services. By booking a Track A service, clients acknowledge and agree to the terms outlined below. • Track A training sessions must be booked at least 4 days in advance. • All Track A sessions include a 1-hour setup and teardown buffer before and after training. • All required intake forms and waivers must be completed prior to the scheduled session. • Training locations outside Rezilyent’s local service area may require an additional travel fee, which will be confirmed after booking based on distance. • Participants are expected to follow all instructor safety instructions at all times.