Rezilyent, LLC (“Rezilyent,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, products, services, training programs, memberships, and events (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including but not limited to:

• Full name

• Email address

• Phone number

• Billing and payment information

• Shipping address

• Training registration details

• Membership information

Health and Fit Information (Limited Use)

For custom molded hearing protection, we may collect limited fit related or ear impression information necessary to manufacture your product. This information is used solely for fulfillment and is not shared except as required to complete your order.

2. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on pages

• Referring URLs

This data helps us improve website functionality, security, and user experience.

3. How We Use Your Information

Rezilyent uses your information to:

• Process orders and payments

• Deliver products and services

• Register and manage training and events

• Manage memberships and accounts

• Communicate updates, confirmations, and support responses

• Improve our Services and website performance

• Comply with legal and regulatory obligations

4. Cookies and Tracking Technologies

Rezilyent may use cookies and similar tracking technologies to enhance website functionality and analytics.

You may adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.

5. Sharing of Information

We do not sell your personal information.

We may share information only with:

• Trusted service providers (payment processors, hosting platforms, scheduling tools) as necessary to operate our Services

• Legal authorities if required by law or to protect rights, safety, or property

• Business partners only when necessary to fulfill a specific service you requested

All third parties are expected to protect your information and use it only for authorized purposes.

6. Payment Processing

Payment information is processed securely through third party payment processors. Rezilyent does not store full credit card numbers or sensitive payment data.

7. Data Retention

We retain personal information only as long as necessary to:

• Fulfill orders and services

• Maintain business and tax records

• Resolve disputes and enforce agreements

When no longer needed, information is securely deleted or anonymized.

8. Data Security

Rezilyent implements reasonable administrative, technical, and physical safeguards to protect your information. While no system is 100 percent secure, we take privacy and data protection seriously.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of your personal data, subject to legal obligations

To exercise these rights, contact us using the information below.

10. Children’s Privacy

Rezilyent does not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take steps to delete it.

11. Third Party Links

Our website may contain links to third party websites. Rezilyent is not responsible for the privacy practices or content of those sites.

12. Changes to This Privacy Policy

Rezilyent may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

13. Contact Information

If you have questions about this Privacy Policy or how your information is handled, contact:

Rezilyent, LLC